• This policy covers how ZEBO treats personal information that ZEBO collects and receives, including information related to your past use of ZEBO products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
  
• The privacy practices of this statement apply to our services available under the domain and subdomains of www.ZEBO.com (the "Site") (including http://shop.zedo.com and affiliate sites) and apply generally to our subsidiaries or joint venture websites. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Site.
  
• This policy does not apply to the practices of companies that ZEBO does not control.
  
• This Privacy Policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about ZEBO's practices so that you can make informed decisions. All of our subsidiaries and joint ventures operate under similar privacy practices as described in this Privacy Policy and, subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout the global ZEBO trading community.
  
• By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the ZEBO User Agreement. This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on April 30th, 2005 for all users.

Information Collection and Use

General

• ZEBO collects personal information when you register with ZEBO, when you use ZEBO sites, when you visit ZEBO pages or the pages of certain ZEBO partners, and when you enter promotions or sweepstakes. ZEBO may combine information about you that we have with information we obtain from business partners or other companies.
  
• When you register we ask for information such as your name, email address, birth date, gender, zip code, occupation, industry, and personal interests. For some financial products and services we may also ask for your address, Social Security number, and information about your assets. Once you register with ZEBO and sign in to our services, you are not anonymous to us.
  
• ZEBO collects information about your transactions with us and with some of our business partners, including information about your use of financial products and services that we offer.
  
• ZEBO automatically receives and records information on our server logs from your browser, including your IP address, ZEBO cookie information, and the page you request.
  
• ZEBO uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

Information Sharing and Disclosure

• ZEBO does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
  • We provide the information to trusted partners who work on behalf of or with ZEBO under confidentiality agreements. These companies may use your personal information to help ZEBO communicate with you about offers from ZEBO and our marketing partners. However, these companies do not have any independent right to share this information.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ZEBO's terms of use, or as otherwise required by law.
  • We transfer information about you if ZEBO is acquired by or merged with another company. In this event, ZEBO will notify you before information about you is transferred and becomes subject to a different privacy policy. ZEBO may display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, women ages 18-24 from a particular geographic area or ZEBO users who have clicked on Digital Camera ads before.
  • ZEBO does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
  • ZEBO advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies).
  
  
• ZEBO works with vendors, partners, advertisers, and other service providers in different industries and categories of business. For more information regarding providers of products or services that you've requested please read our detailed reference links.
  
  
• If you choose to buy or sell on the Site, we collect information about your buying and selling behavior. We also collect other users' comments about you in our feedback, reviews, personal shopping pages and buyer ratings areas.
  
  
• If you establish a credit account with us to pay the fees we charge, we collect some additional information, such as a billing address, a credit card number and a credit card expiration date and tracking information from checks or money orders.

Cookies

• ZEBO may set and access ZEBO cookies on your computer.
  
  
• ZEBO cookies are stored in the ZEBO.com or the ZEDO.com domain name.
  
  
• ZEBO lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to ZEBO's cookies.
  
  
• ZEBO may show ads to you on other sites based using data stored in the ZEBO.com or ZEDO.com cookies.
  
  
• ZEBO uses web beacons to access ZEBO cookies inside and outside our network of web sites and in connection with ZEBO products and services.

Your Ability to Edit and Delete Your Account Information

General

• You can edit your ZEBO Account Information, including your marketing preferences, at any time.
  
  
• New categories of marketing communications may be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive.
  
  
• We reserve the right to send you certain communications relating to the ZEBO service, such as service announcements, administrative messages and the ZEBO Newsletter, that are considered part of your ZEBO account. You can opt out from receiving these emails.

Children

• Children (persons under the age of 18) are not eligible to use the Site unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use this Site in conjunction with and under the supervision of your parents or guardians.

Confidentiality and Security

• We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  
  
• We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
  
  
• To learn more about security, including the security steps we have taken and security steps you can take, please read Security at ZEBO.

Changes to this Privacy Policy

• ZEBO may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your ZEBO account or by placing a prominent notice on our site.

ZEBO Community

• Your User ID is displayed throughout the Site and is therefore available to the public. All of your activities on the Site will be identifiable to your User ID. Other people can see your bids, items that you have purchased in the past, your feedback rating and associated comments, your postings on the Site, and so on. Therefore, if you associate your name with your User ID, the people you have revealed your name to will be able to personally identify your ZEBO activities. Although our pages are coded with robot exclusion headers, others may illegally attempt to automatically collect your email address from the Site. We describe how to change your email and User ID below in Section 8. We also provide a number of ways to allow other users to find out more about you and your site activities, such as our feature that allows users to quickly see all of the items you are offering at the time. If you are involved in a transaction, we have features that allow other users to view your email address and obtain your contact and shipping information to help complete the transaction. Further, we may send out notices to you or other community members regarding suspicious activity or policy violations on the Site.

Your Use of Other Users' Information

• In order to facilitate interaction among all ZEBO community members, our Site allows you limited access other users' contact and shipping information. As a seller you have access to the User ID, email address and other contact and shipping information of the buyer or winning bidder(s), and as a buyer or winning bidder you have access to the User ID, email address and other contact information of the seller.
  
  
• By entering into our User Agreement, you agree that, with respect to other users' personal information that you obtain through the Site or through a ZEBO-related communication or ZEBO-facilitated transaction, ZEBO hereby grants to you a license to use such information only for: (a) ZEBO-related communications that are not unsolicited commercial messages, (b) using services offered through ZEBO (e.g. escrow, insurance, shipping and fraud complaints), and (c) any other purpose that a user expressly agrees to after you tell them the purpose you would like to use it for. In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personal information about another user to any third party without our consent and the consent of that user. You agree that other users may use your personal information to communicate with you in accordance with this Section.

Prohibited, Questionable & Infringing Item Policy

All sellers are responsible to ensure that none of the following questionable or infringing items are placed in or promoted, reproduced or distributed or published in association or conjunction with this site.

• Products which are or which contain adult or sexually oriented materials including, but not limited to, any item related to child pornography
• Products, which promote hate, violence or racial or ethnic intolerance
• Products related to organizations which promote hate, violence or racial intolerance including, but not limited to, the Ku Klux Klan ("KKK"), Nazis, Neo-Nazis, "Skinheads" and Aryan Nation or any known or suspected terrorist organizations
• Any items or matters pertaining to the sale or lease of real estate;
• The sale or exchange of personal property including without limiting same, weapons, knives;
• Any step, proceeding or action which would infringe upon copyright, trademark, industrial design or patent rights or which would otherwise be prohibited in this regard;
• Any action or activity, which would be prohibited by the laws of the United States of America or any international law. We reserve the right to reject any product in our sole and absolute discretion of what is determined to be unsuitable for the above reasons, or for any other reason whatsoever.

Potential liability continues notwithstanding the promotion, sale or exchange does not require monetary compensation or payment.

This list is updated from time to time and is incorporated by reference into the Seller Agreement.

These guidelines do not constitute legal advice and do not pertain to any particular company's practices. When in doubt, check with law enforcement agencies, a lawyer, the law or with a copyright, trademark or other rights owner for clarification.

Unpaid Item Policy

Buyers automatically enter into a legally binding contract to purchase the item from the seller when they complete the payment process on www.zebo.com.

Our Unpaid Item policy requires buyers to pay for the items that they have committed to purchase. We reserve the right to take action against buyers who do not pay up for the committed sales.

Our Sellers can bring to our notice any breach of promise on part of the customer buying their products from the Zebo Shop.

We encourage the Buyer and seller to communicate directly on Unpaid Items. However on our side we will communicate with the customer on email to make him pay up for the transaction. If there is no positive action from the buyer side and there is no valid reason as well for not paying up then we will issue a negative marking for the buyer.

If a buyer gets too many negative markings in a relatively short period of time, Zebo reserves the right to suspend his or her account.

If we find that there is a false reporting on part of the Seller, then s/he may be subject to suspension.

Questions and Suggestions

• If you feel that your inquiry has not been satisfactorily addressed, you should contact TRUSTe, an independent privacy organization.
  
  
• If you have questions or suggestions, please complete a form at http://www.ZEBO.com/help/customer-support.htm.

Related Topics

ZEBO User Agreement